Put your home page content here. Inbound Accounts - Sales Executive |
| Sales of Call Center headsets and Phone Networks. This was a high volume inbound call center where we took calls ranging from the grandmother wanting a gift for the holidays to setting up or replacing corporate infrastructures. As an example: Sold four 36 line mobile pbx telephone networs with 6x8 (1 mile cordless) extensions for the HWY85 101 to Morgan Hill expansion project.
Managed the account for Island Def Jam Records selling 100 Cordless headsets to their LA and NY corporate offices and additional units as gifts to DJ and radio stations across the country. Telephone Network Sales: Prison Phone Network, Custom House, San Diego Convention Center PBX and extension phone replacement and upgrade, Univ. of Oregon Extension replacement, call center headset sales. | |
Hello Direct Corporate Headquarters Founded in 1987, Hello Direct has grown sales ten-fold since their first year, more than quadrupled operating income in just five years, and become a highly recognized and respected brand name in the Heardset industry. Their target is profitable, underserved market segments such as telephone-intensive professionals and small- to medium-sized businesses and call centers. Hello Direct is the leading developer and direct marketer of desktop telephony products with an estimated market of $6.5 billion, and an annual growth of about 20%. Their large, loyal customer base included 160,000 active accounts with more than 5,000 customer contacts a day and over 1,000,000 names in their database of existing customers. Opportunity  The Call Center industries growth has opened up a wide variety of opportunities in all areas of the company. Hello Direct supported the needto grow and develop, they offer training, an educational assistance program, and a policy of striving to promote from within.
Innovation Hello Direct is known for doing things a little differently. They were the first to sell directly to target markets. They do direct sales through an award-winning catalog, an outbound telemarketing group, and an award-winning internet web site. Hello Direct now is the preeminent internet marketplace for telecommunications. Their Account Executives provide critically needed interface expertise, technology, and products. Revolutionary technology First-hand knowledge of customer needs, combined with industry expertise drives product development efforts. Some of their technology breakthroughs include: - Industry-leading headset design and technology
- The first wireless headset
- First universal headset amplifier
- Smallest, lightest corded headset
- CODiT™ interface technology
- self-learning analog to digital phone line adapters
More than half of the companies revenues come from Hello Direct branded products that were designed and manufactured exclusively to fit both the Call Center and SOHO Markets. Value-based performance  At Hello Direct, they have a simple mission: "To strengthen their position as the leading developer and direct marketer of productivity-enhancing telephony solutions. They do this by leveraging our expertise in developing and sourcing unique, superior solutions, and by providing excellent customer service."
Their long-range business and technical goals are based on company values of teamwork, mutual respect, enthusiasm, continuous improvement, service, hard work, openness, and honesty.
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Department: Inbound Account Sales
Primary Function
Responsible for selling large quantities of Hello Direct proprietary products to small to medium account customers. Develop, maintain, and build accounts through telemarketing activities. Major Responsibilities Large Quantity Selling - Effectively identify, manage, service and delight the key influencer, advocate, or decision maker in a large company.
- Sell headsets and headset accessories and occasional general catalog items.
- Address the medium- to large-sized business.
Account Management - Maintain contact management database.
- Develop leads through cold calls and customer referrals.
- Determine customer needs and offer product solutions.
- Manage the evaluation process.
- Identify, qualify, and close a customer on a major sale.
- Maintain the account cradle to grave.
- Compensated on customer quality, personal financial performance and gross margin revenue.
Position Requirements Formal Education
Bachelor's degree or equivalent work experience preferred. Experience
Minimum of 3 years prior sales experience suggested. Proven ability to meet and exceed sales quotas. Experience with business-to-business sales, account management and commission-based pay structure. Special Skills
Exceptional skills to communicate clearly over the telephone, ask probing questions, sell the benefits, prove the value, and close the sale. Familiarity with word processing, spreadsheet and contact management software |